1. Brief us about your needs
We work closely with you to understand exactly what you're looking for and to know about any situational factors that can help us tailor our candidate searches. We'll give you an honest appraisal of your job brief and our best intelligence on existing hiring conditions, such as typical pay levels, current supply of candidates, and likely interest in your job - including advice around any relevant considerations that would help attract the type of candidates you're looking to engage.
2. Family registration
To complete the initial consultation we ask you to register with us through our online form. You'll need to read our Terms & Conditions and provide the required information about your vacancy. Once signed and submitted we'll get going with our candidate search.
3. Candidate attraction & search
Now we've defined your role requirements this is where we begin our targeted search for a nanny with the knowledge, skills, relevant experience, and cultural fit needed for the role. We're constantly in touch with applicants, candidates and professionals, and good nannies find us through word-of-mouth. We advertise on our website, on social media platforms, and regularly email our latest nanny jobs list to subscribers. We also source through other trusted mediums.
4. Screening & matching
It’s really important to us that we only ever present professional nannies who fit with your defined role and who are very much interested in the position. On that basis, we identify potential hires and hand-pick candidates who we believe are well-suited for your job.
5. Registration interview - screening & fact-checking)
The registration interview lasts up to an hour, sometimes longer depending on the applicants' needs. This is an opportunity for us to gain a good understanding of each nanny and learn about their work preferences and flexibility, and it gives us a better sense of the person and their overall suitability. We also look at original documents to verify identity, right-to-work in the UK, enhanced criminal record certification, and professional registration or licence, and qualifications. Finally, we make calls to confirm employment history & references.
We deliver a range of home childcare solutions: Live-in or live-out, temporary and permanent, part-time or full-time.Families registration
6. Introduction to candidates
Initially, we introduce you to candidates by sending their formatted CV together with a profile which includes our interview notes, an assessment summary, and any written verbal references we've obtained. We will always advise you of any checks that are still being done.
7. Family & nanny interview
There's no magic number of candidates that any given family should see. Some jobs attract lots of candidates; some jobs very few. We handle all the scheduling of interviews, communicate and relay feedback, offer our advice around typical nanny duties, and help with salary negotiations or any other support we can give.
8. Trial day & second interview
If you're hiring a nanny for a long period - temporary or permanent, we recommend a trial day before deciding who to employ. While it's true that good nannies don’t stay on the market for long, choosing your nanny should not be rushed. Read about trial days here. Second interviews are another way to help inform your decision.
9. Choose your nanny - offer & acceptance
There's absolutely no commitment to hire a nanny, so you might consider working with multiple nanny agencies at once to see who can find you your nanny. If you decide you're ready to make an offer send an email to the successful candidate, and to us, confirming your job offer, starting date, and remuneration.
10. Agency fee
We only invoice you for an introduction fee once our candidate accepts your job offer. If you don't find the right person to hire there's nothing to pay - no hidden commitments or obligations. In fact, we often advise our clients with hard-to-find jobs or during market shortages that it's a good strategy to register with a couple of agencies in order to tap into their networks simultaneously.
11. Employment contract & payroll services
We can help clients and candidates to finalise the engagement and provide any support you may need. We can also supply you with a customisable contract of employment template that you can use, free of charge. If it's your first time employing a nanny we can recommend selected payroll services who will do all the payroll calculations and provide you with pay slips for your nanny - making the whole process of employing a nanny a good deal easier.
Nanny employment contract
Request our sample nanny contract template.Contact Us
12. Beyond the placement
After your nanny starts their employment we'll check-in with both of you to make sure everything is going smoothly and assist you in any way you need. Once again a little further down the road, and beyond for as long as we're needed.